We're here to help
Welcome to our customer service help centre. On this portal you will find the help you need with your order queries.
We have two sections that will guide you through everything that you need to know or the help that you seek.
In the Getting Started section you will find information on how to set up your account step by step.
Under our Using the dashboard section, you can find helpful articles on various subjects:
- how to create tickets,
- how to access existing tickets - this includes your own, tickets that you have been CC'd in, and tickets within your organisation,
- what to include in the request when creating a ticket, in order for it to be categorised accordingly